Assertiveness-Getting What You Want Without Being A Bully

Assertiveness-Getting What You Want Without Being A Bully

Recently I ran into a situation where I was faced with a rude, nasty response to a birthday greeting I had sent to an acquaintance through Facebook. I hadn’t realized the link to the free ebook I normally send to my Facebook friends on their birthday had been changed. The gentleman in question reacted by sending me a snarly note back chiding me for sending him marketing material in his birthday greeting.

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